Accounting Policies

A work order can be provided upon request by the client by the working technician(s) after a task is complete.
A work order will generally consist of duties performed by the technician.
Depending upon circumstances, a working draft may be issued with a full work order to be delivered at a later time, usually the same day.

Invoice Delivery Policy

Invoices are provided in a digital format that may be specified within reason by the client. If no format is specified, the invoice will be delivered in PDF format.
Invoices are delivered via email to an address or addresses specified by the client. Due to changing internet conditions, the invoice may not arrive at it's destination immediately and we are aware of such. Please allow as many as three (3) days for delivery.
Invoicing emails will contain a confirmation link and a link to the most recent revision of an invoice. Periodic reminders will be sent if a confirmation is not received within five (5) days. A notice will be sent via email if an invoice is corrected or updated.
If you feel that your invoice is lost in transit, please contact us and request the invoice be resent.

Invoice Payment Policy

Payment due dates will typically be thirty (30) days from the date of the work performed.
Payments are considered late if they are not received by the due date specified on the invoice. A reminder will typically be sent for invoices past their due dates with a request for information about the status of the payment. If an invoice is expected to be paid late, please contact us and let us know that payment will be delayed as well as the reason for the delay.
Invoices for which payment is received late without prior notice and reasonable explanation will accrue a charge of 10% of the invoice total. An additional charge of 10% will accrue for each 30 days past their due date. Invoices will be reissued with the late charges appended each time late fees accrue. Invoices for which payment is overdue by ninety (90) days or more and without prior notice and without reasonable explanation may be sent to a collections firm.
Please feel free to contact us about the details of your invoice, payment options, or our payment policy.